/* SUPPORT PAGE SPECIFIC STYLES */

.support-hero {
  padding: 80px 5% 60px;
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  position: relative;
  z-index: 10;
}

.search-container {
  position: relative;
  width: 100%;
  max-width: 700px;
  display: flex;
  align-items: center;
  background: rgba(255, 255, 255, 0.03);
  border: 1px solid var(--border-glass);
  border-radius: 100px;
  padding: 8px;
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  margin-top: 2rem;
  transition: border-color 0.3s ease, box-shadow 0.3s ease;
}

.search-container:focus-within {
  border-color: var(--primary-glow);
  box-shadow: 0 0 20px var(--primary-glow);
}

.search-icon {
  margin-left: 20px;
  color: var(--text-muted);
}

.search-input {
  flex: 1;
  background: transparent;
  border: none;
  padding: 16px 20px;
  color: var(--text-pure);
  font-size: 1.1rem;
  font-family: var(--font-body);
  outline: none;
}

.search-input::placeholder {
  color: var(--text-muted);
}

.search-btn {
  padding: 14px 32px;
  border-radius: 100px;
  font-size: 1rem;
}

.popular-searches {
  margin-top: 24px;
  display: flex;
  gap: 16px;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
}

.popular-searches span {
  color: var(--text-muted);
  font-size: 0.9rem;
}

.popular-searches a {
  color: var(--text-muted);
  font-size: 0.9rem;
  text-decoration: none;
  background: rgba(255, 255, 255, 0.05);
  padding: 6px 12px;
  border-radius: 6px;
  border: 1px solid var(--border-glass);
  transition: all 0.2s ease;
}

.popular-searches a:hover {
  background: rgba(255, 255, 255, 0.1);
  color: var(--text-pure);
  border-color: rgba(255, 255, 255, 0.2);
}

.categories-section {
  padding: 40px 5% 100px;
  position: relative;
  z-index: 10;
}

.categories-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 24px;
}

.category-card {
  background: var(--bg-card);
  border: 1px solid var(--border-glass);
  border-radius: 16px;
  padding: 32px;
  text-decoration: none;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  transition: transform 0.3s ease, border-color 0.3s ease, box-shadow 0.3s ease;
}

.category-card:hover {
  transform: translateY(-5px);
  border-color: var(--primary-glow);
  box-shadow: 0 10px 30px rgba(0,0,0,0.5);
}

.icon-wrapper {
  width: 56px;
  height: 56px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 24px;
  position: relative;
  overflow: hidden;
}

.icon-wrapper::before {
  content: "";
  position: absolute;
  inset: 0;
  opacity: 0.2;
  background: currentColor;
}

/* Icon Colors */
.bg-blue { color: #4F6BFF; }
.bg-purple { color: #A855F7; }
.bg-green { color: #10B981; }
.bg-orange { color: #F59E0B; }
.bg-teal { color: #14B8A6; }
.bg-pink { color: #EC4899; }

.category-card h3 {
  color: var(--text-pure);
  font-size: 1.3rem;
  font-family: var(--font-heading);
  margin-bottom: 12px;
}

.category-card p {
  color: var(--text-muted);
  font-size: 1rem;
  line-height: 1.6;
  margin-bottom: 24px;
  flex-grow: 1;
}

.article-count {
  color: var(--accent-cyan);
  font-size: 0.9rem;
  font-weight: 500;
  display: flex;
  align-items: center;
  gap: 6px;
}

.article-count::after {
  content: "→";
  transition: transform 0.2s ease;
}

.category-card:hover .article-count::after {
  transform: translateX(4px);
}

.escalation-container {
  border-radius: 20px;
  padding: 48px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 40px;
  background: var(--bg-card);
  border: 1px solid var(--border-glass);
  position: relative;
  overflow: hidden;
  margin-bottom: 80px;
}

.escalation-container::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, transparent, var(--primary-glow), transparent);
  opacity: 0.5;
}

.escalation-text h2 {
  font-size: 2rem;
  font-family: var(--font-heading);
  color: var(--text-pure);
  margin-bottom: 12px;
}

.escalation-text p {
  color: var(--text-muted);
  font-size: 1.1rem;
  max-width: 500px;
}

.escalation-actions {
  display: flex;
  gap: 16px;
}

@media (max-width: 900px) {
  .escalation-container {
    flex-direction: column;
    text-align: center;
    padding: 32px;
  }
  
  .escalation-actions {
    flex-direction: column;
    width: 100%;
  }
  
  .escalation-actions .btn {
    width: 100%;
    justify-content: center;
    text-align: center;
  }
}